Forum Discussion

TFR_infsys's avatar
TFR_infsys
Occasional Contributor
2 years ago

User administration and logout with logout brings message: 502 Bad Gateway

User administration and logout with logout brings message: 502 Bad Gateway.   Why?
  • MisterB's avatar
    MisterB
    2 years ago

    Can you provide more information please.  I assume you were making an API call and that's why you got a 502 server message.  What was the URL you were using, etc.

  • MisterB's avatar
    MisterB
    2 years ago

    It sounds like there might be an issue with an Atlassian service - it's not a Zephyr Scale issue.  I suggest you contact Atlassian support, but you might find their statuspage useful to check: Atlassian Status, e.g. Access (Atlassian Access Status)

  • TFR_infsys's avatar
    TFR_infsys
    2 years ago

    Thank you... "Users may experience slow loading and uploading of attachments, login issues or inability for new customers to sign up. We have identified the root cause and are actively working on the service recovery."

maristellab's avatar
maristellab
New Member
2 years ago

Hello!

I face a similar issue.

I try login to Jira but I get a 502 Bad Gateway error message.

All other users from my company have access normally. 

I had also access from my computer until yesterday, since then nothing has changes on my laptop.

I also tried https://informatics-dresden.atlassian.net but i get the same error when hitting this url as well.

Please assist.