Forum Discussion

klva1990's avatar
klva1990
New Contributor
7 months ago
Solved

Test case history: initial field content on creation

When a new test case is created, a history entry is created which looks like this: "<User> created this test case - <date and time>" The initial content of the fields is not visible. Is there a way ...
  • MisterB's avatar
    MisterB
    7 months ago

    I'm sorry to hear about this issue you're experiencing.  Not wanting to rub salt into your wounds, I'm certain that the API documentation does mention that all field data must be provided and it it isn't, those fields will be set to null.  But as to how to resolve your issue, I think your best option is to speak to the SmartBear Support team and see if they can retrieve the data for you from the database or archives.  I'm not sure if it's something they can do or won't do, but I would ask very nicely and as persuasively as you can to see if they can assist 🙂

     

    Best of luck!

MisterB's avatar
MisterB
Champion Level 3

I'm sorry to hear about this issue you're experiencing.  Not wanting to rub salt into your wounds, I'm certain that the API documentation does mention that all field data must be provided and it it isn't, those fields will be set to null.  But as to how to resolve your issue, I think your best option is to speak to the SmartBear Support team and see if they can retrieve the data for you from the database or archives.  I'm not sure if it's something they can do or won't do, but I would ask very nicely and as persuasively as you can to see if they can assist 🙂

 

Best of luck!

klva1990's avatar
klva1990
New Contributor
7 months ago

Hello MisterB! Thank you for your response. I will contact the support team as you have suggested.

After reading again the documentation, I found that the behavior of clearing the non mentioned fields is indeed described: