Forum Discussion

Hightech's avatar
Hightech
Occasional Contributor
4 years ago

Missing Traceability on user screen

I have created a bunch of test cases, cycles and plans and have then created Confluence pages to document them through.   When i save, i get the "Traceability" button at the top of my screen, my co...
TRACEABILITY
Hightech's avatar
Hightech
Occasional Contributor

My colleague does have access to the cases/cycles/plans and he has the traceability links within those pages and can see the created confluence page too, Its just the traceability "button/icon" on the confluence page that is not present

I have tested with another colleague and he does have the button, so seems user related and not app.

 

 

jfelix's avatar
jfelix
SmartBear Alumni (Retired)
4 years ago

I see, Hightech. Do you know if your colleague has special characters in his username?

  • Hightech's avatar
    Hightech
    Occasional Contributor
    4 years ago

    No special characters that i can see unless they are hidden ones

     

    • jfelix's avatar
      jfelix
      SmartBear Alumni (Retired)
      4 years ago

      Thanks for replying, Hightech!

       

      In this case, please open a support ticket, so the team can investigate what's going on.

      Server Support Portal

       

      Thanks!