Forum Discussion
- MisterBChampion Level 3
2 options for you:
1) Contact SmartBear support (because I can't tell where you are seeing this issue): SmartBear Support
2) Tell us a bit more about where you are getting this error and we will try to help
- SanguKNew Contributor
We are trying to do Jenkins integration with Zephyr Scale through Zephyr plugins( Zephyr Scale plugin.) , as per the doc: https://support.smartbear.com/zephyr-scale-cloud/docs/continuous-integration/jenkins-integration.htm....
Plugin- Installed .
Trying to add Jira instance by selecting the Zephyr Scale Server , our Zephhy instance is server only
Tried Test config after giving valid Jira url and credentials and get getting the Invalid User error. as above attached error.
- SanguKNew Contributor
We are trying to do Jenkins integration with Zephyr Scale through Zephyr plugins( Zephyr Scale plugin.) , as per the doc: https://support.smartbear.com/zephyr-scale-cloud/docs/continuous-integration/jenkins-integration.html.
Plugin- Installed .
Trying to add Jira instance by selecting the Zephyr Scale Server , our Zephhy instance is server only
Tried Test config after giving valid Jira url and credentials and get getting the Invalid User error. as above attached error. - MisterBChampion Level 3
Thanks for the explanation. I'm not familiar with Jenkins integration with Zephyr Scale, but I notice that the link you shared is for the Cloud instance, and you mentioned you're using the Server/DC instance. The help file you want to use is therefore different and hopefully the instructions on there will help: Configuring Jenkins | Zephyr Scale Server/Data Center Documentation (smartbear.com), but if not, I recommend you contact SmartBear support (link below):
- SanguKNew Contributor
Thanks , I referred the same document , and will try to check Jira Admin to check if any setting needs to be enabled as well and will reach out the SmartBear support if nothing is worked .
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