Forum Discussion

Ty-Bot's avatar
Ty-Bot
Occasional Contributor
7 years ago

UI

When the user minimizes the UI and then Maximizes it return with very small fonts that are so small can't see it. 
  • Ty-Bot's avatar
    Ty-Bot
    7 years ago

    I asked to troubleshoot on her laptop and found the resolution was 4k, I decreased it down to HD and all is good now. Not sure what she was telling me about pluging into the network had something to do with it but she is happy now. Issue solved. 

Ty-Bot's avatar
Ty-Bot
Occasional Contributor

I got more information from the user, when she is plugged into the network its launches fine. If she disconnects from the network and launches SoupUI the GUI fonts are so small its very hard to see.

Ty-Bot's avatar
Ty-Bot
Occasional Contributor
7 years ago

I asked to troubleshoot on her laptop and found the resolution was 4k, I decreased it down to HD and all is good now. Not sure what she was telling me about pluging into the network had something to do with it but she is happy now. Issue solved.