Forum Discussion

KLP_NO_-_SoapUI's avatar
KLP_NO_-_SoapUI
11 years ago

XmlValueDisconnectedException caused by reordering testsuite

I consistently get a crash with following UI redraw issues. Only solution is to close Soap UI (changes are lost) after trying to reorder a testsuite in Soap UI Pro 5.1.2 (64-bit). The exception as pa...
TanyaYatskovska's avatar
TanyaYatskovska
SmartBear Alumni (Retired)

 

Hi Cauvery,

 

 

Thanks for contacting our Support Team. I'm sure they will do their best to assist you.

CroakSplat's avatar
CroakSplat
Occasional Contributor
8 years ago

Any ETA on when an update can be expected, even if the update is "still investigating problem" or "unsolvable with the current information"?

  • TanyaYatskovska's avatar
    TanyaYatskovska
    SmartBear Alumni (Retired)
    8 years ago

    Hi plsFinishDevlop,

     

    You can find the Product Support Manual document explaining SLA terms for different SmartBear products:

    https://support.smartbear.com/about/

     

    If you haven't submitted the support case yet, I suggest that you do this in addition to Cauvery's one. I suppose that complaints from different users on the same issue should speed up the investigation process.

     

     

     

     

    • HimanshuTayal's avatar
      HimanshuTayal
      Community Hero
      6 years ago

      Hi TanyaYatskovska ,

       

      I know that this is 4 year old thread but for some past 1-2 weeks i have faced this issue 3 times.

       

      Can you help me in resolving or letting me know how this problem is occuring so frequently.

       

      I am using ReadyAPI 2.5.0