Forum Discussion

veronica's avatar
veronica
Icon for Alumni rankAlumni
9 years ago

Soup UI Pro Users: Usability Testing

If you are a Soup UI Pro user feel free to contact me directly.   I'm looking to observe how you are using the tool so I can work on improving the experience and interaction.   You can re...
nmrao's avatar
nmrao
Icon for Champion Level 1 rankChampion Level 1
9 years ago
Thank you for reaching out to the community and looking for hearing from them.

In general, I see lot of people complains such it is freezing, edit or not allowing to edit etc. without much details.

May be it could be fact that people are not really aware of using it effectively and may need a bit of guidance.

What I notice is
- some people open lot of projects open in the workspace
- trying to run big projects
- losing their work / soapui corrupted project due to hang or something
- then complains taking too much time to start etc.

If they do pay little attention and aware of things will improve such users better UI experience such as

- Use UI for design and execute the tests command line such as testrunner, maven
- keep closing and removing unwanted projects.
- assign right heap size(some people assingn 8gb or more without use) for the tool.
- Use CVS/VCS/Version control in order to not to loose their work. In fact, can leverage git integration.

May be time to have some best practise guide / documentation around should help new comer as the community keep growing.
Aaron's avatar
Aaron
New Contributor
9 years ago

I appreciate you taking the time to give some suggestion as to how to use the tool.  I am admittedly one of the people who are 1) experiencing issues with the tool (memory usage) and 2) am not really aware of how to use the tool effectively.

 

 

Unfortunately, most of your suggestions for using the tool effectively are to basically not use the tool.  "only use the tool for UI", "use command line", "keep closing/ opening projects when not immediately using", are all suggestions to get around issues without addressing the issues.  If the tool is slow, you don't fix the tool by not using it.  If the tool can't reliably handle large projects or multiple opened projects, then it should put limitations on those.

  • veronica's avatar
    veronica
    Icon for Alumni rankAlumni
    9 years ago

    Aaron, will you be willing to share your screen with me? I would like to see your interaction with the application. Let me know and I'll setup a GoToMeeting.

    • Aaron's avatar
      Aaron
      New Contributor
      9 years ago

      Yes, I'd be willing to do this (assuming my firewall doesn't block GoToMeeting), but it may be best to schedule this for tomorrow or Friday - I recently closed the application and the issues I experience tend to show up after the application has been in use for a day or two.  Additionally, I have been running the open source version up until today (I originally posted in that forum and then was directed here).  I downloaded the NG trial today to see how it compares and if I experience the same issues.

       

      Thanks!

       

      • veronica's avatar
        veronica
        Icon for Alumni rankAlumni
        9 years ago

        Okay here's my email address: veronica.clarke@smartbear.com

         

        Send me an email with the time you have available. If GTM doesn't work maybe Google Hangout or Skype.