Forum Discussion
- linhpttNew Contributor
If you are using linux, try checking below folder has data or not
/usr/share/fonts/truetype/msttcorefonts
If not then download fonts and put in that folder.
Restart the Ready API.
More detail: https://support.smartbear.com/readyapi/docs/testing/reports/getting-started.html
Hope it can help you ^^!
- FullthepoilOccasional Contributor
Hi,
I have this problem and I'm on Windows 7 Enterprise. I just opened a ticket Yesterday.
It's really blocking me at my job...
- nmraoChampion Level 3Fullthepoil, would you mind providing details of the issue? By the way, create new question instead of posting here.
- kingsmartbearContributor
Hi Vondie:
Please try ..\bin\reports or ..\bin\reports\reports (this one works for me) and make sure restart Ready API when you changed value at "Custom report library", every time.
Good luck,
- UniversalDaveFrequent Visitor
I'm having the same issue. I've tried both paths specified and restarted several times.
The folders are there, but they're also empty. This seems like a silly OOB issue.
Failed to generate a report. Make sure the property "Custom report library" is set to the folder where the report templates are stored (by default, /bin/reports).
- warpjogiOccasional Contributor
Same here :-(
- vondieContributor
Thanks for the reply. I tried to change it to bin/reports and bin/reports/reports and no success after closing and restarting for both. I did notice I don't have any files in the "templates" folder but I do in the other folders. Do I need to download the templates for Test Steps level reports? On the report I configured, I can see the Jasper xml and it looks complete and in the correct format.
- vondieContributor
I'm still struggling through this too. Since so many others seem to have this issue, I am going to open a ticket on this. I will make sure to update this thread if I find a solution.
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