SoapUI 4.6.0 freeze

Hello,

Great that you found this bug. Thank you very much.

Mattias
SmartBear

Hello there,
I have downloaded SOAP UI for evaluation puropses just a few minutes ago. On every start of SOAPUI 4.6.0 the program when I try to click a menu oder close the integrated browser window, it freezes and I have to force quit.
I am running on Windows 7 Professional 64 bit. I would have provided you with some error log but I have no idea where the program stores them.

Hi pfoerster,

I'm sorry to hear you're experiencing issues. There is an error log in [installation_folder]/bin/soapui-errors.log, so if you would take a look at it and provide the contents, that would be really helpful to tracking down the root cause.

Regards,
Arian
SmartBear Sweden

Hello Adrian,
Unfortunately the file soapui-errors.log is empty That is why I have attached some other files. Maybe there is a problem with the java version used? The log file says that Soap UI uses java 1.7.0 patch 15.
Additionally I have jdk1.7.0_17 installed for Eclipse.

As first measures I deleted the Soap UI settings and disabled the browser and browser plugin option.
It seems that the program freezes especially after I moved the window to my second screen and choose a menu.
I was able to create a new project when the program windows was on my primary (integrated) screen of the notebook, though.

I hope this helps a bit.

Regards,
Patrice

Hi again Patrice,

Thank you for providing more details. I'm unable to reproduce the issue (I'm also on Win 7 Professional 64-bit), so this is a tricky issue indeed.

We could rule out the possibility of the Java version being the problem by renaming the [installation folder]/jre/ folder to something else, which forces SoapUI to use the system's JRE instead of its own bundled one.

Thanks again for reporting this; it's all very helpful in trying to solve this issue.

Regards,
Arian
SmartBear Sweden

Hi Adrian,
we can definitely rule out the java version as problem. After I renamed the jre folder SoapUI could not be started anymore (because I am using a 64 bit version of java for Eclipse).
I will look a bit more into that and provide you more details later if available.

Regards,
Patrice

Thank you for the update. Please keep us posted if anything comes to mind. I'll get back to you if I think of anything else.

Regards,
Arian

I'm experiencing the same problem: SoapUI freezes when I create a new testcase from a request.
First I'm going to document the bug and second I'll explain you a possible workaround.

Steps to reproduce:
1.- Create a project (I create a REST project)
2.- Create an empty interface
3.- Create a resource, a method and a request
4.- Click on the test case, display the popup menu and select "Add to TestCase"

Behaviour:
Apparently, the test suite is created (the new test suite item is shown in left navigator panel), but Soap UI freezes GUI doesn't respond and you have to kill it manually.

I've tried creating the test suit previously, but same behaviour.

Attached are my log files, if they help.

My installation is:
Mac OS X 10.6.8
Java 1.6.0_51
SoapUI 4.6.0

Workaround:
This works, at least for me:
* I've modified java settings incrementing -Xms, -Xmx
* I've deleted this options:

    
    -Djxbrowser.xulrunner.dir=/Users/ecastilla/Applications/soapUI/.JxBrowser
    -Dapple.awt.graphics.UseQuartz=true
    -Dswing.crossplatformlaf=apple.laf.AquaLookAndFeel

and added this:

    -Dsoapui.jxbrowser.disable=true

So, these are my Java options:

-Xms512m
-Xmx5000m
-Dsoapui.properties=soapui.properties
-Dsoapui.home=/Users/ecastilla/Applications/soapUI/soapUI-4.6.0.app/Contents/Resources/app/bin
-Dsoapui.ext.libraries=/Users/ecastilla/Applications/soapUI/soapUI-4.6.0.app/Contents/Resources/app/bin/ext
-Dsoapui.ext.listeners=/Users/ecastilla/Applications/soapUI/soapUI-4.6.0.app/Contents/Resources/app/bin/listeners
-Dsoapui.ext.actions=/Users/ecastilla/Applications/soapUI/soapUI-4.6.0.app/Contents/Resources/app/bin/actions
-Dwsi.dir=/Users/ecastilla/Applications/soapUI/soapUI-4.6.0.app/Contents/Resources/app/wsi-test-tools
-Djava.library.path=/Users/ecastilla/Applications/soapUI/soapUI-4.6.0.app/Contents/Resources/app/bin
-Djava.util.Arrays.useLegacyMergeSort=true
-Dfile.encoding=UTF8
-Dsoapui.jxbrowser.disable=true

Good luck !!

Hi!

I'm trying to reproduce this, but has not yet succeed.

I also suspect that the internal browser is what's causing this crash.

Is it possible for you to restore the -Xms and -Xmx settings, add

-Djxbrowser.xulrunner.dir=/Users/ecastilla/Applications/soapUI/.JxBrowser
    -Dapple.awt.graphics.UseQuartz=true
    -Dswing.crossplatformlaf=apple.laf.AquaLookAndFeell

again and only apply

-Dsoapui.jxbrowser.disable=true

i.e. only disabling the browser.

Does this still work as a workaround?



Also you're getting the error

ERROR [errorlog] com.teamdev.jxbrowser.UnsupportedBrowserTypeException: Mozilla engine doesn't support current environment: Mac OS X, 10.6.8, CPU arch: x86_64, Java Oracle Corporation 1.7.0_15, 64-bit
com.teamdev.jxbrowser.UnsupportedBrowserTypeException: Mozilla engine doesn't support current environment: Mac OS X, 10.6.8, CPU arch: x86_64, Java Oracle Corporation 1.7.0_15, 64-bit
 at com.teamdev.jxbrowser.BrowserFactory.createBrowser(Unknown Source)

in the log, and this is due to SoapUI not being able to render a HTML respons in the HTML tab on OS X, but should not be the cause of the crash.

---
Regards

Erik, SmartBear Support

I have the same problem as well.

I tried in version 4.6.0 and 4.5.2.

Does it have something to do with mac? or is it general?