Forum Discussion

dygobel's avatar
13 years ago

own soapUI Pro Support - need suport here

Hello,

Own a soapUI Pro license and need urgently help for my system.

Within the server management console i receive the following error: License Statistics - Request Failed, when i want to connect for the first time with my soapUI PRo client.

Server & Client both are installed on same machine, no errors while importing licenses.
License type: Floating license.

Within log files, only the folowing log is produced:
access.log

2012-12-13 14:47:36,173 INFO [main] - STARTING
2012-12-13 14:47:36,173 INFO [main] - STARTING licenseSessionManager
2012-12-13 14:47:36,173 INFO [main] - STARTED licenseSessionManager
2012-12-13 14:47:36,189 INFO [main] - STARTING serverSessionManager
2012-12-13 14:47:36,189 INFO [main] - STARTED serverSessionManager
2012-12-13 14:47:36,189 INFO [main] - STARTING rules
2012-12-13 14:47:36,189 INFO [main] - STARTED rules
2012-12-13 14:47:36,189 INFO [main] - STARTING licenseSessionStorage
2012-12-13 14:47:36,189 INFO [main] - STARTED licenseSessionStorage
2012-12-13 14:47:36,189 INFO [main] - STARTING authenticator
2012-12-13 14:47:36,376 INFO [main] - STARTED authenticator
2012-12-13 14:47:36,376 INFO [main] - STARTING networkDiscovery
2012-12-13 14:47:36,392 INFO [main] - STARTED networkDiscovery
2012-12-13 14:47:36,392 INFO [main] - STARTING licenseStorage
2012-12-13 14:47:36,408 INFO [main] - STARTED licenseStorage
2012-12-13 14:47:36,408 INFO [main] - STARTING launcherStorage
2012-12-13 14:47:36,423 INFO [main] - STARTED launcherStorage
2012-12-13 14:47:36,423 INFO [main] - STARTING licenseUsers
2012-12-13 14:47:36,439 INFO [main] - STARTED licenseUsers
2012-12-13 14:47:36,439 INFO [main] - STARTING managementSupport
2012-12-13 14:47:36,564 INFO [main] - STARTED managementSupport
2012-12-13 14:47:37,173 INFO [main] - STARTED
2012-12-13 14:47:37,173 INFO [main] - BOUND: rmi://localhost:1099/LicensingServer
2012-12-13 14:47:48,907 INFO [main] - SERVICE OBTAINED [result]=[[result]=[OK],[ticket]=[1],[message]=[]],[attrs]=[[userName]=[dictutest02],[hostName]=[DT0180255]]
2012-12-13 14:47:48,923 INFO [main] - OBTAINED [result]=[[result]=[ERROR],[ticket]=[],[message]=[]],[licenseData]=[[product]=[soapUI],[licenseNumber]=[]],[attrs]=[[hostName]=[DT0180255],[userName]=[dictutest02]]
2012-12-13 14:47:53,923 INFO [main] - SERVICE RELEASED [ticket]=[1],[expired]=[false]