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SBalun_1's avatar
SBalun_1
Occasional Contributor
12 years ago

OS X - Frequent Freezes - App Not Responding

I'm using the mac version of soapUI Pro 4.5.1. I am experiencing frequent freezes/lock ups with the app where I get the spinning beach ball. I have to force quit the app and restart. I'm then able to execute my tests but inevitably I will again get the spinning beach ball and have to force quit the app.

I can find no pattern to this behavior. Sometimes it happens immediately upon opening the app, sometimes, as I described above, I can do some work for a period of time but eventually the app freezes and I get the spinning beach ball.

The app is almost unusable because of the frequent freezes.

Please advise.

OS: OS 10.8 (Mountain Lion)
Version: SoapUI-Pro-4.5.1
Current System Properties:

apple.awt.graphics.UseOpenGL=false
apple.awt.graphics.UseQuartz=true
apple.laf.useScreenMenuBar=true

awt.nativeDoubleBuffering=true
awt.toolkit=apple.awt.CToolkit

com.apple.mrj.application.apple.menu.about.name=SoapUI

exe4j.moduleName=/Applications/SmartBear/soapUI-Pro-4.5.1.app

file.encoding=MacRoman
file.encoding.pkg=sun.io
file.separator=/

ftp.nonProxyHosts=local|*.local|169.254/16|*.169.254/16

gopherProxySet=false

http.nonProxyHosts=local|*.local|169.254/16|*.169.254/16

install4j.appDir=/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/
install4j.exeDir=/Applications/SmartBear/

java.awt.graphicsenv=apple.awt.CGraphicsEnvironment
java.awt.printerjob=apple.awt.CPrinterJob
java.class.path=/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/.install4j/i4jruntime.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/bin/soapui-pro-4.5.1.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/activation-1.1.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/ActiveQueryBuilder.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/axis-ant-protection.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/axis-protection.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/bcprov-jdk15-144.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/binding-2.0.1.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/cajo-1.142.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/commons-beanutils-1.7.0.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/commons-cli-1.0.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/commons-codec-1.3.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/commons-collections-3.2.1.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/commons-digester-1.7.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/commons-discovery-0.2.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/commons-httpclient-3.1.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/commons-io-1.3.2.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/commons-lang-2.5.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/commons-logging-1.1.1.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/cssparser-0.9.5.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/engine-gecko-3.0.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/engine-ie-3.0.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/engine-webkit-3.0.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/ext-xmlbeans-1.2.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/ezmorph-1.0.5.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/flex-messaging-common-1.0.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/flex-messaging-core-1.0.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/flex-messaging-opt-1.0.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/flex-messaging-proxy-1.0.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/flex-messaging-remoting-1.0.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/forms-1.0.7.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/groovy-all-1.8.0.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/guava-11.0.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/hermes-1.14.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/htmlunit-2.7.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/htmlunit-core-js-2.7.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/httpclient-4.1.1.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/httpclient-cache-4.1.1.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/httpcore-4.1.1.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/httpcore-nio-4.1.1.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/httpmime-4.1.1.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/idw-1.6.1.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/itext-2.1.7.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/j2ee-xmlbeans-1.4.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/jasperreports-4.0.2.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/javamail-1.4.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/jaxrpc-protection.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/jcalendar-1.3.2.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/jcifs-1.2.9.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/jcommon-1.0.16.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/jetty-6.1.26.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/jetty-util-6.1.26.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/jfreechart-1.0.13.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/jhall-protection.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/jms-1.1.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/joda-time-1.6.2.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/js-1.7R2.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/json-lib-2.2.2-jdk15.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/jsr173_1.0_api-xmlbeans-2.4.0.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/jtidy-r872-jdk15.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/jug-protection.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/junit-4.4.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/jxbrowser-3.0.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/jxl-2.6.12.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/l2fprod-common-directorychooser-7.3.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/l2fprod-common-fontchooser-7.3.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/license4j-1.3.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/log4j-1.2.14.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/looks-2.2.0.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/mockito-all-1.8.5.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/MozillaInterfaces-3.0.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/nekohtml-1.9.14.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/netcomponents-1.3.8a.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/not-yet-commons-ssl-0.3.11.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/opencsv-1.8.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/opensaml-2.5.1.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/openws-1.4.2-1.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/policy-xmlbeans-1.5.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/Protection-4.6.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/ProtectionHelp-4.6.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/ProtectionPriv-4.6.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/reports-1.0.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/rsyntaxtextarea-2.0.1.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/sac-1.3.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/saxon-9.1.0.8j.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/saxon-dom-9.1.0.8j.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/serializer-2.7.1.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/servlet-api-2.5-20081211.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/slf4j-api-1.5.8.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/slf4j-log4j12-1.5.8.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/soap-xmlbeans-1.2.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/soapui-4.5.1.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/soapui-coverage-xmlbeans-4.5.1.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/soapui-pro-4.5.1.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/soapui-xmlbeans-4.5.1.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/swingx-soapui.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/wadl-xmlbeans-1.1.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/winpack-3.8.2.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/ws-commons-util-1.0.2.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/wsdl4j-1.6.2-fixed.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/wss4j-1.6.2.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/xalan-2.7.1.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/xbean-fixed-2.4.0.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/xbean_xpath-2.4.0.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/xercesImpl-2.9.1.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/xml-apis-2.9.1.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/xmlpublic-2.4.0.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/xmlsec-1.4.5.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/xmltooling-1.3.1.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/xmlunit-1.2.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/xom-1.1.jar:/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/lib/xstream-1.3.1.jar
java.class.version=50.0
java.endorsed.dirs=/System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home/lib/endorsed
java.ext.dirs=/Library/Java/Extensions:/System/Library/Java/Extensions:/System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home/lib/ext
java.home=/System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home
java.io.tmpdir=/var/folders/rk/1p1c2xs51p36sr4l3x52f61w0000gp/T/
java.library.path=/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/bin:/System/Library/PrivateFrameworks/JavaApplicationLauncher.framework/Resources
java.rmi.server.hostname=0.0.0.0
java.rmi.server.useCodebaseOnly=true
java.runtime.name=Java(TM) SE Runtime Environment
java.runtime.version=1.6.0_33-b03-424-11M3720
java.security.policy=server.policy
java.specification.name=Java Platform API Specification
java.specification.vendor=Sun Microsystems Inc.
java.specification.version=1.6
java.util.Arrays.useLegacyMergeSort=true
java.vendor=Apple Inc.
java.vendor.url=http://www.apple.com/
java.vendor.url.bug=http://bugreport.apple.com/
java.version=1.6.0_33
java.vm.info=mixed mode
java.vm.name=Java HotSpot(TM) Client VM
java.vm.specification.name=Java Virtual Machine Specification
java.vm.specification.vendor=Sun Microsystems Inc.
java.vm.specification.version=1.0
java.vm.vendor=Apple Inc.
java.vm.version=20.8-b03-424

jxbrowser.xulrunner.dir=/Applications/.JxBrowser

line.separator=


mrj.build=11M3720
mrj.version=1070.1.6.0_33-424

os.arch=i386
os.name=Mac OS X
os.version=10.8

path.separator=:

soapui.ext.actions=/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/bin/actions
soapui.ext.libraries=/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/bin/ext
soapui.ext.listeners=/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/bin/listeners
soapui.home=/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/bin
soapui.properties=soapui.properties

socksNonProxyHosts=local|*.local|169.254/16|*.169.254/16

sun.arch.data.model=32
sun.awt.exception.handler=apple.awt.CToolkit$EventQueueExceptionHandler
sun.boot.class.path=/System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Classes/jsfd.jar:/System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Classes/classes.jar:/System/Library/Frameworks/JavaVM.framework/Frameworks/JavaRuntimeSupport.framework/Resources/Java/JavaRuntimeSupport.jar:/System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Classes/ui.jar:/System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Classes/laf.jar:/System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Classes/sunrsasign.jar:/System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Classes/jsse.jar:/System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Classes/jce.jar:/System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Classes/charsets.jar:/System/Library/PrivateFrameworks/JavaApplicationLauncher.framework/Resources/LauncherSupport.jar
sun.boot.library.path=/System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Libraries
sun.cpu.endian=little
sun.cpu.isalist=
sun.io.unicode.encoding=UnicodeLittle
sun.jnu.encoding=MacRoman
sun.management.compiler=HotSpot Client Compiler
sun.os.patch.level=unknown

swing.crossplatformlaf=apple.laf.AquaLookAndFeel

user.country=US
user.dir=/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/bin
user.home=/Users/sbalun
user.language=en
user.name=sbalun
user.timezone=America/New_York

wsi.dir=/Applications/SmartBear/soapUI-Pro-4.5.1.app/Contents/Resources/app/wsi-test-tools

2 Replies

  • SmartBear_Suppo's avatar
    SmartBear_Suppo
    SmartBear Alumni (Retired)
    Hi,

    hmm... could you try disabling the integrated browser component (in the global UI Settings tab)?

    thanks,

    /Ole
    SmartBear Software
  • SBalun_1's avatar
    SBalun_1
    Occasional Contributor
    Disabling that setting seems to have helped. I will need to do more testing to see if the problem is gone for good.

    [s:1k31bmir]One thing I noticed is that after I check the 'Disables integrated Browser component' in the 'Preferences > UI Settings', that setting is not saved. The next time I start soapUI Pro that is again 'unchecked'.

    Why doesn't the check box being selected persistent from session to session?[/s:1k31bmir]

    I see now that to save the preferences I have to click 'Save Preferences' from the 'File' menu.