Forum Discussion

umag's avatar
umag
New Contributor
7 years ago

Not received SOAP UI Pro Training + Certification

Hi All,

 

I have recently purchased the SOAP UI Pro Training + Certification from the Smart Bear website, but I haven't received any email to download the content. I have received an email saying the order was successfully processed, so I am not sure why I haven't received an email to download what I have purchased. Has anyone had a similar issue?

 

Thanks

Uma

  • umag's avatar
    umag
    7 years ago

    Hi,

     

    I received the email from smartbear with all the details needed. It took about half a day after purchasing to arrive. Thanks for your help. :)

     

     

  • TanyaYatskovska's avatar
    TanyaYatskovska
    SmartBear Alumni (Retired)

    Hi Umag,

     

    Did you check the Junk folder in your email box? Perhaps, that email went there by mistake.

    DanaRogo, could you please help us understand what happened?

    • umag's avatar
      umag
      New Contributor
      Hi, no it's not in spam folder. :(
      • DanaRogo's avatar
        DanaRogo
        SmartBear Alumni (Retired)

        uma please send me a message with your user name and email and I look you up in our system.  Thanks!

  • maciekp85's avatar
    maciekp85
    New Contributor

    Hi Everyone,

    I have exactly the same issue like Uma. @DanaRog, could I also please send you a message with my user name and email to receive the email with all the details needed?

    Thanks,
    Maciek

    • dmorgan's avatar
      dmorgan
      SmartBear Alumni (Retired)
      Hi,

      I work with Dana on the customer education team. Message me with your inquiry and I will help!