Mac OS X installer for 4.6.4 crashes

SmartBear Support wrote:
I have successfully installed the 4.6.4.dmg file on my Mac Machine.

What version of OS X do you have? Mbremer may have a crucial clue, with his observation that installing on 10.6 crashes but 10.8 doesn't. I don't have a 10.8 machine available, so I can't confirm.

SmartBear Support wrote:
Java should not be an issue if you are installing the the bundled version

Bundled version of SoapUI, Java, or something else? If the first, what distinguishes the bundled version from other versions? If the 2nd, only Apple's Java is installed.

SmartBear Support wrote:
unless you have other software that install system wide Java Libraries.

I've installed a few Java libraries in /Library/Java/Extensions, if that's the sort of thing you're referring to:

• junixsocket 1.3


• Microsoft JDBC driver 3.0 (sqljdbc4.jar)


• MySQL Connector 5.1.18


• Xalan 2.7.1

In case that's an issue, I temporarily disabled the extensions by moving them to another folder, to no affect: the 1st installer window still closed without another opening, and the same error messages appeared in the console log (though the code for the 1st catch_mach_exception_raise_state_identity() was "0x1000f8044").

SmartBear Support wrote:
Can you please check and let me know.

Check which, whether I'm using the bundled version, whether other system wide Java libraries are installed, or something else?

Thanks for looking in to this.