Forum Discussion
SmartBear_Suppo
Alumni
15 years agoHi,
Can you try running loadUI with the Java Console activated? To activate it, open the Windows control panel, search for Java, and click on the resulting Java icon to open the Java Control Panel. Click on the Advanced tab, and under Java console, select Show console. Now click Apply and try starting loadUI again. This time, a console window should be displayed. If any error message is printed to the console, please copy that and paste it here so that we can see what is preventing the normal launch. To disable the Java Console again, just follow the above steps again and change the setting back to the original value.
Regards,
Dain
SmartBear Sweden
Can you try running loadUI with the Java Console activated? To activate it, open the Windows control panel, search for Java, and click on the resulting Java icon to open the Java Control Panel. Click on the Advanced tab, and under Java console, select Show console. Now click Apply and try starting loadUI again. This time, a console window should be displayed. If any error message is printed to the console, please copy that and paste it here so that we can see what is preventing the normal launch. To disable the Java Console again, just follow the above steps again and change the setting back to the original value.
Regards,
Dain
SmartBear Sweden