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brianeray's avatar
brianeray
New Contributor
11 years ago

"License is expired" on attempted early license key update

Our shop recently upgraded from SoapUI Pro 5.n to Ready! API/SoapUI NG Pro 1.1.1 and attempted to renew 1-year single seat license keys that still have a few weeks left on them. The new keys begin at the end of February.

When we attempted to use the Manage Licenses dialog to update using the new key files we would get stuck in a loop characterized by the "License is expired" error in the attached screenshot.

SmartBear support tracked this error to the fact that we were trying to use the license key prior to it going into effect. So the workaround is simply to wait until its effective date before updating the license key.

But at least for license renewals it would be nice to either 1) ignore the effective date upon license key update or alternately 2) change the warning in the dialog to "License starts on <date>" or something similar.

1 Reply

  • brianeray's avatar
    brianeray
    New Contributor
    Small correction. That should be Ready! API/SoapUI NG Pro 1.1.0, not 1.1.1.