Forum Discussion

vinayak17's avatar
vinayak17
Occasional Visitor
10 years ago

Jira Integration with ready API

Hi,

I am trying to integrate Jira with Ready API. But no luck. I have already tried configuring JIRA as mentioned in below link. 

https://github.com/SmartBear/ready-jira-plugin/wiki/Configuring-Plugin-Settings 

But after configuring, when I try to open the JIRA issue Read API gives the below message. 

"Unable to retrieve information from JIRA. Possible causes: - The JIRA Integration plugin settings are invalid. Perhaps, you might specify email rather than username. - You do not have enough permissions in JIRA."

NOTE: I am login as administrator. 

Does anyone has idea how to move ahead from here?

Cheers!!!

  • czyzyk29's avatar
    czyzyk29
    10 years ago

    problem was captcha.

    plugin doesn't support captcha, when u login by plugin 3 times jira send captcha

     

    u must reset password in jira and write in sopaui.

  • pkottu's avatar
    pkottu
    Occasional Contributor
    10 years ago

    Same Issue with the same message. 

     

    Ready API - v1.4.0

    JIRA - v6.4

  • czyzyk29's avatar
    czyzyk29
    Contributor
    10 years ago

    Same problem. Please look at the logs - bottom left.

     

    I attach what I have

  • AV's avatar
    AV
    SmartBear Alumni (Retired)
    10 years ago

    Hey, do not use your email singing in Jira! go to your profile and check the attached image. 

    • czyzyk29's avatar
      czyzyk29
      Contributor
      10 years ago

      I have login from jira as user without @xxx.com

       

      but it's not working:

      Tue Aug 25 14:27:50 CEST 2015:ERROR:java.lang.RuntimeException: javax.net.ssl.SSLProtocolException: handshake alert:  unrecognized_name

      • AV's avatar
        AV
        SmartBear Alumni (Retired)
        10 years ago

        Did you specify https (not http) protocol in the settings?