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vinayak17's avatar
vinayak17
Occasional Visitor
10 years ago
Solved

Jira Integration with ready API

Hi,

I am trying to integrate Jira with Ready API. But no luck. I have already tried configuring JIRA as mentioned in below link. 

https://github.com/SmartBear/ready-jira-plugin/wiki/Configuring-Plugin-Settings 

But after configuring, when I try to open the JIRA issue Read API gives the below message. 

"Unable to retrieve information from JIRA. Possible causes: - The JIRA Integration plugin settings are invalid. Perhaps, you might specify email rather than username. - You do not have enough permissions in JIRA."

NOTE: I am login as administrator. 

Does anyone has idea how to move ahead from here?

Cheers!!!

  • And again, make sure your entire project is backed up!

     

    The .pjs or .mds files have references to how you project is structured. You need to update the path references so that it points to the correct file (search for your old filename e.g. Test3_3016.tcKDTest in the text file).

    Once you have updated these references, open the project in TestComplete, and hopefully you should see everything back to normal

9 Replies

  • Hey, do not use your email singing in Jira! go to your profile and check the attached image. 

    • I have login from jira as user without @xxx.com

       

      but it's not working:

      Tue Aug 25 14:27:50 CEST 2015:ERROR:java.lang.RuntimeException: javax.net.ssl.SSLProtocolException: handshake alert:  unrecognized_name