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Stalsy's avatar
Stalsy
Contributor
4 years ago

javax.net.ssl.SSLException: Connection reset error

I'm using ReadyAPI 3.4.5 When I run a GET request that requires no authentication I get: ERROR: Exception in request: javax.net.ssl.SSLException: Connection reset ERROR: An error occurred [Connect...
  • Stalsy's avatar
    Stalsy
    4 years ago

    While investigating another issue (the Check for updates function was not working -timing out) support asked me to check the ReadyAPI proxy settings. Just setting the proxy ON, made the Check for updates work. So I thought I'd try to run my REST request with the proxy on and it worked! So eventually it was a very simple solution!!!

Stalsy's avatar
Stalsy
Contributor

Hi Rich,

That was one of the multitude of things I tried. With HTTP I get a time out:

Thu Jan 07 15:49:50 AEST 2021: ERROR: Exception in request: org.apache.http.conn.HttpHostConnectException: Connect to 203.21.202.34:80 [/203.21.202.34] failed: Connection timed out: connect

Thu Jan 07 15:49:50 AEST 2021: ERROR: An error occurred [Connect to 203.21.202.34:80 [/203.21.202.34] failed: Connection timed out: connect], see error log for details

Thu Jan 07 15:49:50 AEST 2021: INFO: Error getting response for [http://racq.uat.cds.cuscal.com.au.Products:Request 1]; org.apache.http.conn.HttpHostConnectException: Connect to 203.21.202.34:80 [/203.21.202.34] failed: Connection timed out: connect

sonya_m's avatar
sonya_m
SmartBear Alumni (Retired)
4 years ago

Rich, thank you!

 

Hi Stalsy ! Did you manage to figure this one out? Please share your solution with the Community, if you did!

 

If the issue persists, contacting support would be the next best step.

  • Stalsy's avatar
    Stalsy
    Contributor
    4 years ago

    I'll contact support

    • Stalsy's avatar
      Stalsy
      Contributor
      4 years ago

      While investigating another issue (the Check for updates function was not working -timing out) support asked me to check the ReadyAPI proxy settings. Just setting the proxy ON, made the Check for updates work. So I thought I'd try to run my REST request with the proxy on and it worked! So eventually it was a very simple solution!!!

      • sonya_m's avatar
        sonya_m
        SmartBear Alumni (Retired)
        4 years ago

        Thank you so much for sharing this with the Community!