installing soap ui not possible with licence key
Hi there,
Goal: install <ReadyAPI-x64-1.5.0_R883675825469> with a licence key from soap ui
Impediment: I get the following message: < The installation/removal of a previous program was not completed. You will need to restart to complete that installation. > ... but after restarting I get this message again.
starting position:
1. machine A has soap ui free version & expired pro trial version 1.4.1
installation steps:
Day 1:
1.obtain licence key from soap ui. status: ok
2. insert licence key on machine A. status: ok
3. open soap and use application on machine A. status: ok
4. close machine A ( I have not restarted machine A on day 1)
Day 2:
1. on machine A open soap ui...result: java-error (see attachment <testresult 1: screenshot 1> )
2. on machine A remove soap ui free version & expired pro trial version 1.4.1. via control panel status: ok (remark: they have also been removed from recycle bin as a result of running CCleaner below).
3. on machine A install soap ui version 1.5.1. ...result: I get the following message: < The installation/removal of a previous program was not completed. You will need to restart to complete that installation. > (see attachment <testresult 1: screenshot 2> )
4. on machine A restart machine and try again. result: same message.
5. work-around: install soap ui 1.5.1 on machine B. result: machine A has locked the licence key from soap ui.
6. work-around2: on machine A run CCleaner...result: no change, testresult 2 (see above) still occurs.
7. Conclusion: I must (find a way to) uninstall the remains of soap ui on machine A
8. possible solution: remove soap ui from windows registry...I am not sure which entries in the registry must be removed.
My question:
Could you please tell me how to solve this issue (e.g. via the windows registry)? Any silver bullets out there? Feel free to shoot :).