Forum Discussion

lukeb4's avatar
lukeb4
New Contributor
8 years ago

I bought SoapUi PRO licence. Used it for over 30days and there was no problem.

Week ago i worked from home and connected to terminal server where i used soapui pro trial (14days) version. From this time, when i got back to work next day, my soapui with licence started counting ...
  • SmartBearAmber's avatar
    SmartBearAmber
    SmartBear Alumni (Retired)
    8 years ago

    A fixed or trial license is only able to be activated for one user/one machine. It appears that you're trying to use the same license from multiple machines or multiple logins.

    • lukeb4's avatar
      lukeb4
      New Contributor
      8 years ago

      That's the case. I am using the same laptop! I launch the same program. But somehow my license's gone. I wrote ticket to support. Do you guys have any idea what to do. I reinstalled program, deleted .soapui(or .readyapi), nothing works so far.

      • TanyaYatskovska's avatar
        TanyaYatskovska
        SmartBear Alumni (Retired)
        8 years ago

        Thanks for contacting the Support. I think they will help you resolve the issue very fast.