Forum Discussion

iorozco's avatar
iorozco
New Contributor
11 years ago

How to fix Load UI Agent "socket closed" errors

We just bought the Load UI Pro 2.8 license.

 

I created a Soap UI test case that reads and Excel file and does a REST call. I am using it in Load UI on a Soap UI Runner and works fine. If I change Load UI to run on agents, the Windows server where I installed the agent keeps returning "socketexception: socket closed" errors and the scenario cannot be successfully deployed onto that agent.

 

I am trying to find actual files inside of the Windows server to copy and paste the entire log details here, but I am also unable to find them, which is why I am inserting the screenshot. Please provide some guidance as to where to start troubleshooting this to resolve it.

 

Thank you.

 

Screen Shot 2015-02-05 at 4.51.02 PM.png

  • MarcusJ's avatar
    MarcusJ
    Moderator
    11 years ago

    Hi,

     

    Currently we do not have any log files I know of that are being created by the agent, you can send the soapui log files in <user profile>\.loadui\logs directory.  For the loadui agent redirect the output to a file i.e loadui-agent.bat > loadui_agent_log.txt to capture all the output and attach.  

     

     

    Regards,

    Marcus

    SmartBear Support

    • JohnZ's avatar
      JohnZ
      New Contributor
      11 years ago

      We have seen the exact same issue with 2.8.1.  Here is the error from the console but it doesn't have much enough details.

       

      Thread MessageEndPointBase#MessageReceiver closing endpoint
      Will reset connection to agent
      Sending of message 'null' failed due to java.net.SocketException: Socket is closed
      Problem closing OutputStream: Socket is closed
      Thread MessageEndPointBase#MessageSender closing endpoint
      Reopening agent
      Opening client - will attempt to connect to agent