Forum Discussion

lackmoo's avatar
lackmoo
Occasional Contributor
5 years ago

Error during the installation of ReadyAPI

Hi everyone, I am getting some errors when I am trying to install ReadyAPI. When I open the .exe installer file to install ReadyAPI, the installation progress bar shows and disappears after a while w...
  • lackmoo's avatar
    lackmoo
    5 years ago

    Thank you for your reply. I have managed to resolve this issue with the help of this forum post. 

    Basically, I went to the ReadyAPI bin folder and ran these 2 commands: 

    1. set JAVA_TOOL_OPTION=

    2. set _JAVA_OPTIONS=

    I then ran the ReadyAPI execution file and managed to successfully open the application. 

     

sonya_m's avatar
sonya_m
SmartBear Alumni (Retired)

Thank you for drawing my attention to this, Himansu!

 

lackmoo I apologize for the late reply. Are you still facing this on that machine? It looks like this could be a Java-related bug. Please try updating the Java version and installing ReadyAPI again.

lackmoo's avatar
lackmoo
Occasional Contributor
5 years ago

Thank you for your reply. I have managed to resolve this issue with the help of this forum post. 

Basically, I went to the ReadyAPI bin folder and ran these 2 commands: 

1. set JAVA_TOOL_OPTION=

2. set _JAVA_OPTIONS=

I then ran the ReadyAPI execution file and managed to successfully open the application. 

 

  • sonya_m's avatar
    sonya_m
    SmartBear Alumni (Retired)
    5 years ago

    lackmoo I am glad to hear it was solved for you!

    Also, thank you for returning to the ReadyAPI Community to post your solution🙂