Cannot install/upgrade soap from 2.0 to 2.1
i try download new, try upgrade from menu, and got only this:
java.lang.RuntimeException: java.lang.reflect.InvocationTargetException at com.install4j.runtime.installer.frontend.GUIHelper.invokeOnEDT(GUIHelper.java:639) at com.install4j.runtime.installer.frontend.WizardScreenExecutor.register(WizardScreenExecutor.java:196) at com.install4j.runtime.installer.ContextImpl.registerScreenConfigs(ContextImpl.java:702) at com.install4j.runtime.installer.ContextImpl.registerScreens(ContextImpl.java:690) at com.install4j.runtime.installer.controller.Controller.start(Controller.java:66) at com.install4j.runtime.installer.Installer.runInProcess(Installer.java:59) at com.install4j.runtime.installer.Installer.main(Installer.java:46) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.exe4j.runtime.LauncherEngine.launch(LauncherEngine.java:65) at com.exe4j.runtime.WinLauncher.main(WinLauncher.java:101) at com.install4j.runtime.launcher.WinLauncher.main(WinLauncher.java:26) Caused by: java.lang.reflect.InvocationTargetException at java.awt.EventQueue.invokeAndWait(Unknown Source) at java.awt.EventQueue.invokeAndWait(Unknown Source) at com.install4j.runtime.installer.frontend.GUIHelper.invokeOnEDT(GUIHelper.java:635) ... 13 more Caused by: java.lang.InternalError: Could not initialize shell library at sun.awt.shell.Win32ShellFolder2.initIDs(Native Method) at sun.awt.shell.Win32ShellFolder2.<clinit>(Unknown Source) at sun.awt.shell.Win32ShellFolderManager2.get(Unknown Source) at sun.awt.shell.ShellFolder.get(Unknown Source) at com.sun.java.swing.plaf.windows.WindowsLookAndFeel$ActiveWindowsIcon.createValue(Unknown Source) at javax.swing.UIDefaults.getFromHashtable(Unknown Source) at javax.swing.UIDefaults.get(Unknown Source) at javax.swing.MultiUIDefaults.get(Unknown Source) at javax.swing.UIManager.get(Unknown Source) at sun.swing.DefaultLookup.get(Unknown Source) at sun.swing.DefaultLookup.getIcon(Unknown Source) at sun.swing.DefaultLookup.getIcon(Unknown Source) at javax.swing.tree.DefaultTreeCellRenderer.updateUI(Unknown Source) at javax.swing.JLabel.<init>(Unknown Source) at javax.swing.JLabel.<init>(Unknown Source) at javax.swing.tree.DefaultTreeCellRenderer.<init>(Unknown Source) at com.sun.java.swing.plaf.windows.WindowsTreeUI$WindowsTreeCellRenderer.<init>(Unknown Source) at com.sun.java.swing.plaf.windows.WindowsTreeUI.createDefaultCellRenderer(Unknown Source) at javax.swing.plaf.basic.BasicTreeUI.updateRenderer(Unknown Source) at javax.swing.plaf.basic.BasicTreeUI.completeUIInstall(Unknown Source) at javax.swing.plaf.basic.BasicTreeUI.installUI(Unknown Source) at javax.swing.JComponent.setUI(Unknown Source) at javax.swing.JTree.setUI(Unknown Source) at javax.swing.JTree.updateUI(Unknown Source) at javax.swing.JTree.<init>(Unknown Source) at javax.swing.JTree.<init>(Unknown Source) at com.install4j.runtime.beans.screens.componentselection.ComponentTree.<init>(ComponentTree.java:25) at com.install4j.runtime.beans.screens.installationtype.InstallationTypeTree.<init>(InstallationTypeTree.java:23) at com.install4j.runtime.beans.screens.InstallationTypeScreen.setupControls(InstallationTypeScreen.java:200) at com.install4j.runtime.beans.screens.SystemScreen$DefaultPanel.setupControls(SystemScreen.java:165) at com.install4j.runtime.beans.screens.SystemScreen.createComponent(SystemScreen.java:41) at com.install4j.runtime.installer.frontend.ScreenEnvelope.addScreenContent(ScreenEnvelope.java:387) at com.install4j.runtime.wizard.StandardScreen.createMainPanel(StandardScreen.java:141) at com.install4j.runtime.wizard.StandardScreen.setupComponent(StandardScreen.java:80) at com.install4j.runtime.wizard.StandardScreen.initScreen(StandardScreen.java:52) at com.install4j.runtime.installer.frontend.ScreenEnvelope.init(ScreenEnvelope.java:62) at com.install4j.runtime.installer.frontend.ScreenEnvelope.<init>(ScreenEnvelope.java:47) at com.install4j.runtime.installer.frontend.WizardScreenExecutor$1.run(WizardScreenExecutor.java:199) at java.awt.event.InvocationEvent.dispatch(Unknown Source) at java.awt.EventQueue.dispatchEventImpl(Unknown Source) at java.awt.EventQueue.access$500(Unknown Source) at java.awt.EventQueue$3.run(Unknown Source) at java.awt.EventQueue$3.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source) at java.awt.EventQueue.dispatchEvent(Unknown Source) at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source) at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source) at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source) at java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.awt.EventDispatchThread.run(Unknown Source) An error occurred: java.lang.RuntimeException: java.lang.reflect.InvocationTargetException Error log: D:\Users\Rubtsova\Desktop\install4jError5105843899710424747.log java.lang.RuntimeException: java.lang.reflect.InvocationTargetException at com.install4j.runtime.installer.frontend.GUIHelper.invokeOnEDT(GUIHelper.java:639) at com.install4j.runtime.installer.frontend.WizardScreenExecutor.register(WizardScreenExecutor.java:196) at com.install4j.runtime.installer.ContextImpl.registerScreenConfigs(ContextImpl.java:702) at com.install4j.runtime.installer.ContextImpl.registerScreens(ContextImpl.java:690) at com.install4j.runtime.installer.controller.Controller.start(Controller.java:66) at com.install4j.runtime.installer.Installer.runInProcess(Installer.java:59) at com.install4j.runtime.installer.Installer.main(Installer.java:46) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.exe4j.runtime.LauncherEngine.launch(LauncherEngine.java:65) at com.exe4j.runtime.WinLauncher.main(WinLauncher.java:101) at com.install4j.runtime.launcher.WinLauncher.main(WinLauncher.java:26) Caused by: java.lang.reflect.InvocationTargetException at java.awt.EventQueue.invokeAndWait(Unknown Source) at java.awt.EventQueue.invokeAndWait(Unknown Source) at com.install4j.runtime.installer.frontend.GUIHelper.invokeOnEDT(GUIHelper.java:635) ... 13 more Caused by: java.lang.InternalError: Could not initialize shell library at sun.awt.shell.Win32ShellFolder2.initIDs(Native Method) at sun.awt.shell.Win32ShellFolder2.<clinit>(Unknown Source) at sun.awt.shell.Win32ShellFolderManager2.get(Unknown Source) at sun.awt.shell.ShellFolder.get(Unknown Source) at com.sun.java.swing.plaf.windows.WindowsLookAndFeel$ActiveWindowsIcon.createValue(Unknown Source) at javax.swing.UIDefaults.getFromHashtable(Unknown Source) at javax.swing.UIDefaults.get(Unknown Source) at javax.swing.MultiUIDefaults.get(Unknown Source) at javax.swing.UIManager.get(Unknown Source) at sun.swing.DefaultLookup.get(Unknown Source) at sun.swing.DefaultLookup.getIcon(Unknown Source) at sun.swing.DefaultLookup.getIcon(Unknown Source) at javax.swing.tree.DefaultTreeCellRenderer.updateUI(Unknown Source) at javax.swing.JLabel.<init>(Unknown Source) at javax.swing.JLabel.<init>(Unknown Source) at javax.swing.tree.DefaultTreeCellRenderer.<init>(Unknown Source) at com.sun.java.swing.plaf.windows.WindowsTreeUI$WindowsTreeCellRenderer.<init>(Unknown Source) at com.sun.java.swing.plaf.windows.WindowsTreeUI.createDefaultCellRenderer(Unknown Source) at javax.swing.plaf.basic.BasicTreeUI.updateRenderer(Unknown Source) at javax.swing.plaf.basic.BasicTreeUI.completeUIInstall(Unknown Source) at javax.swing.plaf.basic.BasicTreeUI.installUI(Unknown Source) at javax.swing.JComponent.setUI(Unknown Source) at javax.swing.JTree.setUI(Unknown Source) at javax.swing.JTree.updateUI(Unknown Source) at javax.swing.JTree.<init>(Unknown Source) at javax.swing.JTree.<init>(Unknown Source) at com.install4j.runtime.beans.screens.componentselection.ComponentTree.<init>(ComponentTree.java:25) at com.install4j.runtime.beans.screens.installationtype.InstallationTypeTree.<init>(InstallationTypeTree.java:23) at com.install4j.runtime.beans.screens.InstallationTypeScreen.setupControls(InstallationTypeScreen.java:200) at com.install4j.runtime.beans.screens.SystemScreen$DefaultPanel.setupControls(SystemScreen.java:165) at com.install4j.runtime.beans.screens.SystemScreen.createComponent(SystemScreen.java:41) at com.install4j.runtime.installer.frontend.ScreenEnvelope.addScreenContent(ScreenEnvelope.java:387) at com.install4j.runtime.wizard.StandardScreen.createMainPanel(StandardScreen.java:141) at com.install4j.runtime.wizard.StandardScreen.setupComponent(StandardScreen.java:80) at com.install4j.runtime.wizard.StandardScreen.initScreen(StandardScreen.java:52) at com.install4j.runtime.installer.frontend.ScreenEnvelope.init(ScreenEnvelope.java:62) at com.install4j.runtime.installer.frontend.ScreenEnvelope.<init>(ScreenEnvelope.java:47) at com.install4j.runtime.installer.frontend.WizardScreenExecutor$1.run(WizardScreenExecutor.java:199) at java.awt.event.InvocationEvent.dispatch(Unknown Source) at java.awt.EventQueue.dispatchEventImpl(Unknown Source) at java.awt.EventQueue.access$500(Unknown Source) at java.awt.EventQueue$3.run(Unknown Source) at java.awt.EventQueue$3.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source) at java.awt.EventQueue.dispatchEvent(Unknown Source) at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source) at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source) at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source) at java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.awt.EventDispatchThread.run(Unknown Source)
and this
Exception: java.lang.RuntimeException: java.lang.reflect.InvocationTargetException at com.install4j.runtime.installer.frontend.GUIHelper.invokeOnEDT(GUIHelper.java:639) at com.install4j.runtime.installer.frontend.WizardScreenExecutor.register(WizardScreenExecutor.java:196) at com.install4j.runtime.installer.ContextImpl.registerScreenConfigs(ContextImpl.java:702) at com.install4j.runtime.installer.ContextImpl.registerScreens(ContextImpl.java:690) at com.install4j.runtime.installer.controller.Controller.start(Controller.java:66) at com.install4j.runtime.installer.Installer.runInProcess(Installer.java:59) at com.install4j.runtime.installer.Installer.main(Installer.java:46) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.exe4j.runtime.LauncherEngine.launch(LauncherEngine.java:65) at com.exe4j.runtime.WinLauncher.main(WinLauncher.java:101) at com.install4j.runtime.launcher.WinLauncher.main(WinLauncher.java:26) Caused by: java.lang.reflect.InvocationTargetException at java.awt.EventQueue.invokeAndWait(Unknown Source) at java.awt.EventQueue.invokeAndWait(Unknown Source) at com.install4j.runtime.installer.frontend.GUIHelper.invokeOnEDT(GUIHelper.java:635) ... 13 more Caused by: java.lang.InternalError: Could not initialize shell library at sun.awt.shell.Win32ShellFolder2.initIDs(Native Method) at sun.awt.shell.Win32ShellFolder2.<clinit>(Unknown Source) at sun.awt.shell.Win32ShellFolderManager2.get(Unknown Source) at sun.awt.shell.ShellFolder.get(Unknown Source) at com.sun.java.swing.plaf.windows.WindowsLookAndFeel$ActiveWindowsIcon.createValue(Unknown Source) at javax.swing.UIDefaults.getFromHashtable(Unknown Source) at javax.swing.UIDefaults.get(Unknown Source) at javax.swing.MultiUIDefaults.get(Unknown Source) at javax.swing.UIManager.get(Unknown Source) at sun.swing.DefaultLookup.get(Unknown Source) at sun.swing.DefaultLookup.getIcon(Unknown Source) at sun.swing.DefaultLookup.getIcon(Unknown Source) at javax.swing.tree.DefaultTreeCellRenderer.updateUI(Unknown Source) at javax.swing.JLabel.<init>(Unknown Source) at javax.swing.JLabel.<init>(Unknown Source) at javax.swing.tree.DefaultTreeCellRenderer.<init>(Unknown Source) at com.sun.java.swing.plaf.windows.WindowsTreeUI$WindowsTreeCellRenderer.<init>(Unknown Source) at com.sun.java.swing.plaf.windows.WindowsTreeUI.createDefaultCellRenderer(Unknown Source) at javax.swing.plaf.basic.BasicTreeUI.updateRenderer(Unknown Source) at javax.swing.plaf.basic.BasicTreeUI.completeUIInstall(Unknown Source) at javax.swing.plaf.basic.BasicTreeUI.installUI(Unknown Source) at javax.swing.JComponent.setUI(Unknown Source) at javax.swing.JTree.setUI(Unknown Source) at javax.swing.JTree.updateUI(Unknown Source) at javax.swing.JTree.<init>(Unknown Source) at javax.swing.JTree.<init>(Unknown Source) at com.install4j.runtime.beans.screens.componentselection.ComponentTree.<init>(ComponentTree.java:25) at com.install4j.runtime.beans.screens.installationtype.InstallationTypeTree.<init>(InstallationTypeTree.java:23) at com.install4j.runtime.beans.screens.InstallationTypeScreen.setupControls(InstallationTypeScreen.java:200) at com.install4j.runtime.beans.screens.SystemScreen$DefaultPanel.setupControls(SystemScreen.java:165) at com.install4j.runtime.beans.screens.SystemScreen.createComponent(SystemScreen.java:41) at com.install4j.runtime.installer.frontend.ScreenEnvelope.addScreenContent(ScreenEnvelope.java:387) at com.install4j.runtime.wizard.StandardScreen.createMainPanel(StandardScreen.java:141) at com.install4j.runtime.wizard.StandardScreen.setupComponent(StandardScreen.java:80) at com.install4j.runtime.wizard.StandardScreen.initScreen(StandardScreen.java:52) at com.install4j.runtime.installer.frontend.ScreenEnvelope.init(ScreenEnvelope.java:62) at com.install4j.runtime.installer.frontend.ScreenEnvelope.<init>(ScreenEnvelope.java:47) at com.install4j.runtime.installer.frontend.WizardScreenExecutor$1.run(WizardScreenExecutor.java:199) at java.awt.event.InvocationEvent.dispatch(Unknown Source) at java.awt.EventQueue.dispatchEventImpl(Unknown Source) at java.awt.EventQueue.access$500(Unknown Source) at java.awt.EventQueue$3.run(Unknown Source) at java.awt.EventQueue$3.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.security.ProtectionDomain$JavaSecurityAccessImpl.doIntersectionPrivilege(Unknown Source) at java.awt.EventQueue.dispatchEvent(Unknown Source) at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source) at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source) at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source) at java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.awt.EventDispatchThread.pumpEvents(Unknown Source) at java.awt.EventDispatchThread.run(Unknown Source)
Hi,
Thank you for your post. Do you use 32-bit or 64-bit ReadyAPI? Are you trying to install the corresponding version: https://support.smartbear.com/downloads/readyapi/?
I recommend that you open a new support case at: https://support.smartbear.com/message/?prod=ReadyAPI
