Forum Discussion

CByler's avatar
CByler
Contributor
8 years ago

Cannot Install Renewal License

I am at my wit's end this morning.  I launched ReadyAPI and get the message "No Valid License found.  Do you want to buy or install a license?". Of course I click Yes, navigate to the license for thi...
  • CByler's avatar
    CByler
    8 years ago

    In case anyone else comes across this, received the following from Support and it resolved the issue

     

    There is a known issue in Ready! API 1.9.0 with activating renewal licenses. I've reset the license activation.
    Please activate the license with the following steps:
    1. Delete the soapui.key.new, soapui.dat and soapui.key files from the C:\Users\%username%\.soapui folder if they exist.
    2. Activate the license online or offline

CByler's avatar
CByler
Contributor

In case anyone else comes across this, received the following from Support and it resolved the issue

 

There is a known issue in Ready! API 1.9.0 with activating renewal licenses. I've reset the license activation.
Please activate the license with the following steps:
1. Delete the soapui.key.new, soapui.dat and soapui.key files from the C:\Users\%username%\.soapui folder if they exist.
2. Activate the license online or offline

kalyankumar's avatar
kalyankumar
Senior Member
6 years ago

Still facing same issue

CByler wrote:

In case anyone else comes across this, received the following from Support and it resolved the issue

 

There is a known issue in Ready! API 1.9.0 with activating renewal licenses. I've reset the license activation.
Please activate the license with the following steps:
1. Delete the soapui.key.new, soapui.dat and soapui.key files from the C:\Users\%username%\.soapui folder if they exist.
2. Activate the license online or offline