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Jainsoumya's avatar
Jainsoumya
Contributor
3 years ago

Auth Token is not getting refreshed due to which API is getting failed with error 401

Hi richie   Auth Token is not getting refreshed automatically though I have ticked the checbox in settings too and due to which I have to intervene manually and update the token  Please refer the...
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richie's avatar
richie
Community Hero

Hey Jainsoumya 

 

It's been several years since I did anything wiht OAuth and that was when you had to use a script to do the auto refresh, so I don't think I'll be much help here.

 

HOWEVER - the token refresh options appear pretty straightforward.

 

Rather than use the "no expiration" radio button - have you played around with the custom option?

 

Cheers,

 

Rich

Jainsoumya's avatar
Jainsoumya
Contributor
3 years ago

richie  Yes , I have tried all the option available there, but no luck .

 

sonya_m Can you please help me with this

  • Jainsoumya's avatar
    Jainsoumya
    Contributor
    3 years ago

    richie  while trying to automate the script for oauth token I am getting an error :

    The following script failed: ko.dataFor(document.getElementById('i0116')).usernameTextbox.value('john.smith@hotmail.com'); document.getElementById('idSIButton9').click()

    Error: Uncaught TypeError: Cannot read property 'usernameTextbox' of undefined]

     

     

    For reference I am using this doc :https://support.smartbear.com/readyapi/docs/requests/auth/types/oauth2/automate/azure-sample.html

  • richie's avatar
    richie
    Community Hero
    3 years ago
    Hey Jainsoumya,

    I havent got an OAuth project to try and play with it, but if you've played with the options (and lets face it, its not overly complicated functionality) im leaning towards raising a support ticket to see if Smartbear can sort it for you as youve exhausted all options.

    The ReadyAPI support ticket page is here -->> https://support.smartbear.com/readyapi/message/

    Cheers,

    Rich
    • mkrausem's avatar
      mkrausem
      Occasional Contributor
      3 years ago

      Hi Jainsoumya ,

       

      we are using a Submitlistener Script to get new tokens. With the options it worked not for us too.

       

      Kind Regards, Michael

      • sonya_m's avatar
        sonya_m
        SmartBear Alumni (Retired)
        3 years ago

        Thank you mkrausem and richie 

         

        Hi Jainsoumya, please review the recent suggestions from the Community, if none of them help, I recommend opening a support ticket - this issue might require a deeper investigation in this case. Thank you!