sonya_m : There are many ways some of you have already covered but will be my added one:
- First and most important to me is Defect slippage ratio : It should be minimal or low severity bugs.
- Rework Effort Ratio : If there is any change in current functionality then how much time it is taking to update the existing Test Automation Project.
- Test Case Execution Percentage - Passed and Failed Test Case Percentage per execution., and many more.
And yes as you have mentioned, metrics is same but i am also spending lot of time in attending calls because in office if any of the colleague faces any issue they just directly call to me and the problem got resolved and vice versa,
but now they used to call me and we connect over skype then screenshare and if need of anyone else is required then we call that person and connect him/her to call......lot of time is now getting wasted and hence working hours now increasing because of all these issues.
