Forum Discussion
Nastya_Khovrina
8 years agoSmartBear Alumni (Retired)
Hi,
Clear your browser's cache/cookies, restart your systems, and try logging in to the account again. If you still experience the issue, please open a new support case here: https://support.smartbear.com/message/?prod=qacomplete and provide additional details:
- (SaaS) What date & time (specify your time-zone) did you experience the issue?
- What browser (name, version) are you using? Does it happen with another browser?
- Do other users in your company experience the same issue?
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