Christiane
","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","postTime":"2016-08-29T11:08:03.162-07:00","lastPublishTime":"2016-08-29T11:08:03.162-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":3261},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:QAComplete/community:nwkab66374board:QAComplete/message:125879/message:125891","customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"319","rawBody":"Hello Rachel,
\n
\nThank you for your reply. Please provide me with a screenshot where you say a small amount of your requirements show up, but not all that is there. You can send the screenshot to me directly: Christiane.Gangloff@SmartBear.Com.
\n
\nBest Regards,
Christiane
","kudosSumWeight":1,"repliesCount":1,"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:125891_1"},"latestVersion":null,"visibilityScope":"PUBLIC","messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wzfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:125903"}}]}},"ModerationData:moderation_data:125889":{"__typename":"ModerationData","id":"moderation_data:125889","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ModerationData:moderation_data:125888":{"__typename":"ModerationData","id":"moderation_data:125888","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AssociatedImage:{\"url\":\"https://community.smartbear.com/t5/s/nwkab66374/images/cmstMy1yRDhvZGE\"}":{"__typename":"AssociatedImage","url":"https://community.smartbear.com/t5/s/nwkab66374/images/cmstMy1yRDhvZGE","height":64,"width":64,"mimeType":"image/png"},"Rank:rank:3":{"__typename":"Rank","id":"rank:3","position":2,"name":"Staff","color":"28B1FD","icon":{"__ref":"AssociatedImage:{\"url\":\"https://community.smartbear.com/t5/s/nwkab66374/images/cmstMy1yRDhvZGE\"}"},"rankStyle":"FILLED"},"ForumReplyMessage:message:125888":{"__typename":"ForumReplyMessage","id":"message:125888","revisionNum":1,"uid":125888,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:QAComplete"},"conversation":{"__ref":"Conversation:conversation:125879"},"subject":"Re: Requirements and Test Sets Intermittently not Visible","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:125888"},"body":"Hello Rachel,
\n
\nThank you for your post. Rachel, when you have the same permissions as another user, but the file count doesn't match between the users, or you are not seeing the same records as another user or you don't see records at all, this all depends on your personal view and most of the time it is Filter and/or Release related.
\n
\nFor Test Sets and Requirements it most of the time is Release related. I suggest first to always make sure you do not have a temporary filter enabled >>> the listing screen should show \"(No Filter)\".
\n
\nAlso at the release filter level (left navigation panel) >>> make sure that it shows \"(All Releases)\" and \"(All Types)\" and make sure that you are in the correct 'Folder'.
\n
\nAttached for you I have recorded a video. Please let me know if this resolves the issue, thank you Rachel.
\n
\nAttachment: Release_Filter.swf
\n
\nBest Regards,
Christiane
","body@stringLength":"1026","rawBody":"Hello Rachel,
\n
\nThank you for your post. Rachel, when you have the same permissions as another user, but the file count doesn't match between the users, or you are not seeing the same records as another user or you don't see records at all, this all depends on your personal view and most of the time it is Filter and/or Release related.
\n
\nFor Test Sets and Requirements it most of the time is Release related. I suggest first to always make sure you do not have a temporary filter enabled >>> the listing screen should show \"(No Filter)\".
\n
\nAlso at the release filter level (left navigation panel) >>> make sure that it shows \"(All Releases)\" and \"(All Types)\" and make sure that you are in the correct 'Folder'.
\n
\nAttached for you I have recorded a video. Please let me know if this resolves the issue, thank you Rachel.
\n
\nAttachment: Release_Filter.swf
\n
\nBest Regards,
Christiane
","author":{"__ref":"User:user:3801"},"isEscalated":null,"postTime":"2016-08-29T10:55:48.390-07:00","solution":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[{"__typename":"AttachmentEdge","node":{"__ref":"Attachment:{\"id\":\"attachment:message125888AttachmentNumber1\",\"url\":\"https://community.smartbear.com/t5/s/nwkab66374/attachments/nwkab66374/QAComplete/1631/1/Release_Filter.swf\"}"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"kudosSumWeight":0,"repliesCount":3,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:125888_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":3257},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"Revision:revision:125889_1":{"__typename":"Revision","id":"revision:125889_1","lastEditTime":"2016-08-29T11:00:31.542-07:00"},"QueryVariables:ReplyList:message:125889:1":{"__typename":"QueryVariables","id":"ReplyList:message:125889:1","value":{"id":"message:125889","first":10,"sorts":{"kudosSumWeight":{"direction":"DESC","order":0},"postTime":{"direction":"ASC","order":1}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"kudosSumWeight":{"direction":"DESC","order":0},"postTime":{"direction":"ASC","order":1}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1741125846000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1741125846000","value":{"altText":"{login}'s 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Requirements and Test Sets Intermittently not Visible","moderationData":{"__ref":"ModerationData:moderation_data:125903"},"body":"Thanks Christiane. My problem has been solved. The issue turned out to be with filters in multiple tabs of requirements. For example, when I was looking under the Releases tab in the Requirements, I had also selected a folder in the Folders tab. Clicking the parent directory folder allowed all requirements to be displayed.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"postTime":"2016-08-29T13:01:12.405-07:00","lastPublishTime":"2016-08-29T13:01:12.405-07:00","metrics":{"__typename":"MessageMetrics","views":3253},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:QAComplete/community:nwkab66374board:QAComplete/message:125879/message:125903","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"349","rawBody":"Thanks Christiane. My problem has been solved. The issue turned out to be with filters in multiple tabs of requirements. For example, when I was looking under the Releases tab in the Requirements, I had also selected a folder in the Folders tab. Clicking the parent directory folder allowed all requirements to be displayed.
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