Forum Discussion

steve_mcclung's avatar
steve_mcclung
Occasional Contributor
9 years ago

Registering SmartBear Test Agent

We have 5 workstations, each have a copy of Test Complete installed.  We are connected to a single license manager PC.  I have successfully set up my installation of TestComplete and have registered ...
  • NBorovykh's avatar
    NBorovykh
    9 years ago

    Hi Steve,

     

    Please check whether the QAC REST service is accessible from your TestComplete workstation. For this, navigate to the service URL in a browser on the problematic machine.

     

    If you're a SaaS customer, use this URL:
    https://rest.qacomplete.smartbear.com/rest-api/service
    If you're a QAC On-Premise customer, use this URL (replace the placeholder with the actual server name):
    http://[your server name]/rest-api/service

     

    If the URL is correct and the service is accessible, you should see the list of the service methods:

     

NBorovykh's avatar
NBorovykh
Moderator
9 years ago

Hi Steve,

 

Please check whether the QAC REST service is accessible from your TestComplete workstation. For this, navigate to the service URL in a browser on the problematic machine.

 

If you're a SaaS customer, use this URL:
https://rest.qacomplete.smartbear.com/rest-api/service
If you're a QAC On-Premise customer, use this URL (replace the placeholder with the actual server name):
http://[your server name]/rest-api/service

 

If the URL is correct and the service is accessible, you should see the list of the service methods:

 

  • steve_mcclung's avatar
    steve_mcclung
    Occasional Contributor
    9 years ago

    Thanks for all the prompt responses.  After all this I am pretty sure the person I was trying to help was incorrectly typing in their password or server name.  We are good now!

  • steve_mcclung's avatar
    steve_mcclung
    Occasional Contributor
    9 years ago

    We were able to see the list of the service methods