Forum Discussion

crem's avatar
crem
Occasional Contributor
8 years ago

QAC v11.3 Jira Synchronize

hello, Has anyone upgrade their QAC to v11.3 and knows how to connect to different JIRA environments? We've upgraded QAC and sync it to our jira dev environment to explore.  We're ready to sync to j...
crem's avatar
crem
Occasional Contributor
8 years ago

Hi Anastasia,

The guide was very helpful. We are able to get the meat of integration working. However, we are still having issue configuring the URLs between JIRA and QAC to pass correctly. It's is passing the GUID. Can you tell us or point to documentation that talks about the URL configuration using the JIRA plug-in?

 

Thanks,

Chhun

  • Nastya_Khovrina's avatar
    Nastya_Khovrina
    SmartBear Alumni (Retired)
    8 years ago

    Hi Chhun,

     

    To connect to a different JIRA server, you need to disconnect from the currently connected server. For that, you need to click the Disconnect button and enter the corresponding credentials for the different server.

    If you meant something else, can you please clarify your question and provide me with screenshots?

     

    Anastasia
    Customer Care Team

    • crem's avatar
      crem
      Occasional Contributor
      8 years ago

      Hi Anastasia,

      No that is not what I meant.  All the configuration and mapping are done. This issue is when a new requirement is created and an email is sent to user with QAC links attached in the body. Should be a QAC linking back to requirement ID but instead it's GUID. Please see screenshot.

       

       

      • Nastya_Khovrina's avatar
        Nastya_Khovrina
        SmartBear Alumni (Retired)
        8 years ago

        Hi Chhun,

         

        Thank you for your screenshot. Please note that the "QAC Links" field should be removed from list of available JIRA fields since QAC 11.3.453. If you have QAC 11.3.453 or above, please submit a new case to Support Team.

         

        Anastasia
        Customer Care Team