Forum Discussion
Hi Jason,
Please try suggestions from the following article:
ON-PREMISES ONLY: I SEE A BLANK PAGE WHEN RUN A CRYSTAL REPORT. HOW CAN I FIX THIS?
If it doesn't help, please submit a new case here: https://support.smartbear.com/message/?prod=ALMComplete
and provide us with the following info:
1. Do you experience the issue only with a specific report? Can you run other crystal reports?
2. Do other users in your company experience the same issue? Do you experience the issue in another project?
3. What version of Firefox do you use?
4. Send us screenshots that show your configuration (see examples in the mentioned article). Also, please send au a screenshot of the Setup tab (to get it, click the 'gear' icon).
Anastasia
Customer Care Team
- Jason_Miller8 years agoOccasional Contributor
We have checked everything from client to server side and it all appears setup correctly. Still not operational.
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