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- 10 years ago
- 5 years ago
At the time the Status of a Defect is set to "Resolved" I'd like to have the "Assigned To" field automatically populated with the Defect Owner rather than a manual process. I've looked at accomplishing this via an Escalation Rule but no luck there. I then tried Workflows and came up blank there too. I could accomplish this in either of the above options if the value of the Defect Owner could be populated within the drop-downs but unfortunately that data isn't included in the list. Any suggestions would be greatly appreciated.