How could issues get the "Closed" status?
Which are the conditions to let AlmComplete consider a defect as "Closed" ? I've had to modify the "status" string frm the original "Closed" in the Italian translation ("Chiuso") with some sub-case...
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Hi.
In other tools there is a "switch" to be connected (by admin) with each "status", whatever language its value is written, and the switch could have three logical values:
Tool administrator chooses, for each status, either its name (local language), either the "logical value" for the switch above, letting the tool correctly interpretate the logical status for any need.
This method could solve a situation, like mine, where there are at least four different "closed" conditions (Fixed with pach, really closed, suspended, rejected)
I think AlmComplete could have a great improvement in "status" handling: I think they are the "core" of defect/ticket/test management
Sergio
In other tools there is a "switch" to be connected (by admin) with each "status", whatever language its value is written, and the switch could have three logical values:
- "Active" (as for open statuses)
- "Inactive" (as for frozen/suspended statuses)
- "Closed" (as for all closed/rejected/.. statuses)
Tool administrator chooses, for each status, either its name (local language), either the "logical value" for the switch above, letting the tool correctly interpretate the logical status for any need.
This method could solve a situation, like mine, where there are at least four different "closed" conditions (Fixed with pach, really closed, suspended, rejected)
I think AlmComplete could have a great improvement in "status" handling: I think they are the "core" of defect/ticket/test management
Sergio
