How could issues get the "Closed" status?
Which are the conditions to let AlmComplete consider a defect as "Closed" ? I've had to modify the "status" string frm the original "Closed" in the Italian translation ("Chiuso") with some sub-case...
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Hi Sergio,
As you know, we aren't fully international compliant, and this is another instance, I'm sorry to say.
We actually trigger on the specific text "Closed". So your status value has to include "Closed" in order for the process to stamp the Closed Date.
Same issue with a couple of other areas to be aware of:
In Security, there are settings to "Allow Approving of items" and "Allow closing of items". This controls the available status choices - if you cannot approve items, you won't see any status that includes the text "Approve" or "Reject". And if you cannot close items, you won't see any status that includes the text "Closed".
These are issues we need to look into as we work toward full unicode / international support.
Sorry for the inconvenience!
As you know, we aren't fully international compliant, and this is another instance, I'm sorry to say.
We actually trigger on the specific text "Closed". So your status value has to include "Closed" in order for the process to stamp the Closed Date.
Same issue with a couple of other areas to be aware of:
In Security, there are settings to "Allow Approving of items" and "Allow closing of items". This controls the available status choices - if you cannot approve items, you won't see any status that includes the text "Approve" or "Reject". And if you cannot close items, you won't see any status that includes the text "Closed".
These are issues we need to look into as we work toward full unicode / international support.
Sorry for the inconvenience!
