why do i have to reset my password each time I visit the SmartBear forum?

Thank you all for your responses here.

I have discovered one more issue and came up with the solution.

The issue: Even after resetting the password via the "forgot password" link, I could not log into the community site.

Solution: Open a brand new browser window in Incognito mode ( Chrome/Firefox), then copy your link from the reset password email into the browser address bar.

Complete the reset flow and now you'll be able to login to the site.

Note: I believe LastPass still has an issue if you try to go through reset password with it.