Forum Discussion

jeffmsnyder's avatar
jeffmsnyder
New Contributor
10 years ago

New User Registration

There is a problem with the new user registration when doing it this way:

 

Select "Sign In" -> Select "New User? Register here."

 

This brings up a Register dialog that has no place for a user name and thus one can not register from this dialog (it just says fix the highlighted errors of which there are none).

  • TanyaYatskovska's avatar
    TanyaYatskovska
    SmartBear Alumni (Retired)

    Hi Jeff,

     

    The behavior is really strange. However, it looks like you have managed to overcome it to create an account, right? 

    • jeffmsnyder's avatar
      jeffmsnyder
      New Contributor

      I did, but not by using that method - I used the "Register" button on the main page (which is probably preferred).

      • TanyaYatskovska's avatar
        TanyaYatskovska
        SmartBear Alumni (Retired)

        Hi,

         

        Both listed methods works for me. Perhaps, that was a temporary issue. I think it's resolved for now.

  • Fionna's avatar
    Fionna
    New Contributor

    I had the same problem trying to register today, Chrome Version 64.0.3282.167 (Official Build) (64-bit) and Windows 10. Thanks for explaining the workaround