Forum Discussion

mcp111's avatar
mcp111
Contributor
7 years ago

New forum design does not attach my signature to posts

Ever since the forum design was changed in last two days, my signature is not getting attached to my posts automatically as before.

Why???

  • tristaanogre's avatar
    tristaanogre
    Esteemed Contributor
    7 years ago

    My signature attaches just fine... as do others.

     

    Go to your preferences and try resaving the signature portion, just in case it needs to be refreshed.

    • mcp111's avatar
      mcp111
      Contributor
      7 years ago

      I saved the signature again and it's still not working

       

       

      tristaanogre wrote:

      My signature attaches just fine... as do others.

       

      Go to your preferences and try resaving the signature portion, just in case it needs to be refreshed.

       

      • TanyaYatskovska's avatar
        TanyaYatskovska
        SmartBear Alumni (Retired)
        7 years ago

        Hi mcp111,

         

        I've fixed your signature. You can see it now.

        Sorry for the inconvinience. 

  • Olga_T's avatar
    Olga_T
    SmartBear Alumni (Retired)
    7 years ago

    Hi all,

    mcp111, thank you for reaching out. Probably, the issue is related to the length of the signature. We will analyze the situation and get back to you with the results.

     

     

    • mcp111's avatar
      mcp111
      Contributor
      7 years ago

      Thanks

       

      Actually that doesn't seem logical.

      tristaanogre has a much longer signature and that shows up fine,

       

      Olga_T wrote:

      Hi all,

      mcp111, thank you for reaching out. Probably, the issue is related to the length of the signature. We will analyze the situation and get back to you with the results.