Forum Discussion

yuanguo's avatar
yuanguo
11 years ago

Error "com.smartbear.ccollab.binary.BinaryFileConversionException: There was an error converting the file"

After creating a review, and try to open the document (MS Word 2010) inside the review, it posted the following error com.smartbear.ccollab.binary.BinaryFileConversionException: There was an er...
TanyaYatskovska's avatar
TanyaYatskovska
SmartBear Alumni (Retired)
11 years ago

Hi Yuan,


 


I've found a similar issue related to reviewing PDF files. Please check whether the workround suggested here helps you.


Otherwise, I recommend that you post your question in the CodeReviewer forum located here or submit a support case to the Customer Care Team.