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rmcfatter's avatar
rmcfatter
New Contributor
9 years ago

Why does Collaborator 9 always pop up a "Network Error" window on each page load?

Collaborator 9 apparently added a "feature" that some people find annoying.  Momentarily, on each page load, Collaborator will pop up a network connectivity warning:

 

The dialog auto-dismisses in less than a second, but it causes undue anxiety among our users, even when on a fast local network.  Shouldn't there be a delay before the Web client decides that there are network issues?

 

 

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  • OlegB's avatar
    OlegB
    SmartBear Alumni (Retired)
    9 years ago

    Hello Rmcfatter,

     

    Most probably, the situation may be specific to your environment. To accurately verify this and help you solve the problem, I have created a case in our system. You will be notified about it. Please provide us with the information requested in the case.