When signing a review electronically the following error is displayed, "Login check failed".

Question

The moderator user is logging in with the same username and password as was used to login to Collaborator.&nbsp; This was tested with multiple browsers (IE and Firefox).&nbsp; Using version 9.4.9401

alexeykryuchkov · Answer

Hi,
&nbsp;
It might be that the Moderator role is not selected in Roles&nbsp;that are required to sign-off on Reviews&nbsp;setting, however the SIGN button shouldn't be appearing in this case. Anyway, please check whether the Moderator role is selected in the list. Also, does the issue persist for any role?

Forum Discussion

When signing a review electronically the following error is displayed, "Login check failed".

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