Forum Discussion
Anonymous
12 years agoThis is a relatively generic error coming directly from Windows.
As our documentation suggests here: http://support.smartbear.com/viewarticle/42904/
as far as our product is concerned, this error is often related to:
* Insufficient memory for the service: free up memory for the service by removing -Xmx or -Xms in the ccollab-server.vmoptions file.
* Invalid Java environment: confirm a valid Java version/environment by running 'java -version' in you Java bin directory. We require Oracle Java (not OpenJDK). Oracle Java v.1.6x is recommended for CodeCollaborator v.1.6x or older, and Java v.1.7x is recommended for CodeCollaborator v.1.7x or higher.
* Permissions issue: make sure the user starting the service has full permissions to the install directory, temp directory and content-cache directory.
As our documentation suggests here: http://support.smartbear.com/viewarticle/42904/
as far as our product is concerned, this error is often related to:
* Insufficient memory for the service: free up memory for the service by removing -Xmx or -Xms in the ccollab-server.vmoptions file.
* Invalid Java environment: confirm a valid Java version/environment by running 'java -version' in you Java bin directory. We require Oracle Java (not OpenJDK). Oracle Java v.1.6x is recommended for CodeCollaborator v.1.6x or older, and Java v.1.7x is recommended for CodeCollaborator v.1.7x or higher.
* Permissions issue: make sure the user starting the service has full permissions to the install directory, temp directory and content-cache directory.
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