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ngohara's avatar
ngohara
New Member
1 day ago

Microsoft Sensitivity Labels block uploads

My organization has started mandating Microsoft 365 document sensitivity labels.
Learn about sensitivity labels | Microsoft Learn

This creates upload errors when trying to upload documents with labels to Collaborator 15.0.15002.

In the "load_fail" image, you can see the "Uploaded Files" tab with an infinite spinning 'location' field.

In the "view_fail" image, you can see blank screens for the document view, and the comment field fails to apply comments as well.

This is likely to end our ability to use collaborator as a review tool (primarily for certification checklist usage). There is unfortunately not much code review work to maintain this tool.

Do you have any work arounds or possibilities for updates?

Thank you for any advise,

Neal

1 Reply

  • ngohara​ ,

    We've had a couple requests for this and it is in our list of enhancement requests.  We're tracking this as COLLAB-12504.

    The difficulty with this is that using sensitivity labels causes the document to be encrypted.  Collaborator would have to be tied into the Microsoft Purview system in order to decrypt the document.  There are also considerations with (not) caching page images that would have to be taken into account.

    I've added your interest to this enhancement request.