I need the logs to check if there are exceptions or errors on the plug-in code that prevent you to see previous versions.
It would also help if we could see your Eclipse log and configuration details. To get this information, go to "Help" -> "About ..." -> "Installation Details" -> "Configuration" tab.
Select all of the text in the "Configuration Details" box and save it in a file.
Then click "View Error log" and save that information in a file as well. Please send that information on the email to support@smartbear.com
Have you tried opening the review on another Eclipse client? Perhaps you could try installing the Code Collaborator plug-in on a simple Eclipse client and opening the file. This would be helpful in order to know if the problem is related to RSARTE or the type of file you are comparing.
Do you have this problem when you open other types of files?
Thanks.
