Hi An Le,
What version CodeCollaborator server are you trying to connect to?
Are other clients having issues connecting to the server or is it just this client?
Please try running the latest client (assuming your server is up to date as well) with Java v.6 and if your connection problem persists, please capture a client GUI debug log.
On the GUI client menu, select 'Help' then 'Capture Debugging Log'. This will open a Debugging Log window. With this window still open, please reproduce the issue. Once the error appears, click 'Save Log' and email the log to support@smartbear.com. Please reference case 66316 in the subject field.
Also, it would also help to look at the server logs as well.
Please send us all of the contents of these directories:
<collab install dir>/tomcat/conf/Catalina/localhost/*
<collab install dir>/tomcat/logs/*
Thanks,
--
Barb Swetman
CodeCollaborator Support
codecollab@smartbear.com
512.257.1569 9am-5pm (US Central), M-F
