Forum Discussion

ChrisF1's avatar
ChrisF1
New Contributor
11 months ago

Changing role settings

Hi, thanks in advance for any advice here! I want to change the settings within the roles, but can't get the role to be selected in the review template. I'll describe it further below. Since review...
  • John_D's avatar
    John_D
    9 months ago

    templates and roles are interconnected.  you cant change an existing template that is in use.    The sequence is establish new roles, set up and new template (new or based upon an existing), enable the template

EmilyMurray's avatar
EmilyMurray
Contributor
9 months ago

I think the problem is related to caching or other technical aspects of the system. It is recommended that you contact support or your system administrator to identify and resolve this issue. They can suggest specific actions or check for possible problems with your role settings.