Forum Discussion

scot1967's avatar
scot1967
Icon for Champion Level 3 rankChampion Level 3
5 months ago

Upgrade Best Practices?

Hello everyone, I would like to start a discussion 'Upgrade Best Practices'.  I have seen updates go wrong here in the community with reports like, "Now it's all broken!".  Is there a 'Right' way t...
tanzeem's avatar
tanzeem
Icon for Admin rankAdmin
17 days ago

Hi scot1967​ Hassan_Ballan​ TNeuschwanger​ 

This is such a great discussion – really appreciate you sharing your expertise here!

I've been thinking this thread deserves way more eyes on it. It's packed with valuable insights that could help so many people across the community.

A few ideas I had:

  • We could feature this in a special tips & tricks area
  • You could turn this into a blog post in the Champions Articles section (if you're up for it!)
  • Or we could highlight it across other product boards to get more traction

What sounds good to you? Happy to help make any of these happen!

-Tanzeem

 

scot1967's avatar
scot1967
Icon for Champion Level 3 rankChampion Level 3
16 days ago

Thanks tanzeem​ 

I am glad to have started this discussion.  I agree there is some great content here we can share. The Champions discussion is great but it doesn't reach people when they have an upgrade issue.  These people are typically looking for an 'officially branded solution'.

To add to what have posted before, we are typically pretty stable here with our upgrades given we are active in the community and take a cautious approach to upgrades. Testing our test environment is a critical part of our process.  I am sure this is true regardless of the product in use. 

A few updates to the existing official upgrade documentation would be great.

  • Links to the Version History
  • License Upgrade information
  • A link to this forum

Community possibilities?

  • Incentives for helpful posts by 'early adopters' in the community
  • A separate community form for upgrades in each product community.
    •  Posts get lost is the noise sometimes.
  • Another thought is a prominent link in the forums to direct users to these resources (Official and Community).


Thanks for the kind words.  The interest and support from the staff here is awesome.  So many other companies are very much hands off in the community.  I appreciate the involvement here. 

Scott H.