Forum Discussion

piyush_p_jain's avatar
piyush_p_jain
New Contributor
11 years ago

AQTime not installing on Windows 8.1 with Hyper-V

Hello Support,



I registered and donwloaded AQTime 8 for evaluation.

Got License Manager, AQTime and Key.

Installed License Manager on my machine.



But when I am trying to activate the trial license key on my machine, it is saying "virtual machine detected".



I am using physical machine and my OS is Windows 8.1 Pro with Hyper-V services installed.



AQTime 8.21 Build 1134

License Manager 2.50.332



Help me activate the trial key so that we can proceed with evaluation.



Regards,

Piyush
  • joseph_michaud's avatar
    joseph_michaud
    Moderator
    11 years ago


    We still have an outstanding restriction in our License Activation wizard which thinks that physical machines with Hyper-V are actually virtual machines.  They are not (but for a while the underlying licensing system thought they were..).  You can work around this restriction by either



    - removing the Hyper-V feature on the machine (and rebooting), activating the license, and then restoring the Hyper-V feature, or

    - activate the trial license using the Manual activation procedure



    Let me know if this doesn't work for you.

  • piyush_p_jain's avatar
    piyush_p_jain
    New Contributor
    11 years ago
    When I do this with Manual Activation, it is still giving me the same error.



    Do I need to run it from some other machine which does not have Hyper-V?



    Regards,

    Piyush
  • joseph_michaud's avatar
    joseph_michaud
    Moderator
    11 years ago
    Closing the loop.  No resolution here.  Problem avoided by activating license on a different machine.
    • csa's avatar
      csa
      Occasional Visitor
      10 years ago

      same here: Windows 8.1 pro 64 with Hyper-V, manual activation worked. Thanks.