Forum Discussion

piyush_p_jain's avatar
New Contributor
10 years ago

AQTime not installing on Windows 8.1 with Hyper-V

Hello Support,

I registered and donwloaded AQTime 8 for evaluation.

Got License Manager, AQTime and Key.

Installed License Manager on my machine.

But when I am trying to activate the trial license key on my machine, it is saying "virtual machine detected".

I am using physical machine and my OS is Windows 8.1 Pro with Hyper-V services installed.

AQTime 8.21 Build 1134

License Manager 2.50.332

Help me activate the trial key so that we can proceed with evaluation.



5 Replies

  • We still have an outstanding restriction in our License Activation wizard which thinks that physical machines with Hyper-V are actually virtual machines.  They are not (but for a while the underlying licensing system thought they were..).  You can work around this restriction by either

    - removing the Hyper-V feature on the machine (and rebooting), activating the license, and then restoring the Hyper-V feature, or

    - activate the trial license using the Manual activation procedure

    Let me know if this doesn't work for you.

  • When I do this with Manual Activation, it is still giving me the same error.

    Do I need to run it from some other machine which does not have Hyper-V?


  • Closing the loop.  No resolution here.  Problem avoided by activating license on a different machine.
    • csa's avatar
      Occasional Visitor

      same here: Windows 8.1 pro 64 with Hyper-V, manual activation worked. Thanks.