Forum Discussion
AlexKaras
6 years agoChampion Level 3
Hi Andrew,
Just to be on the safe side, I assume that you followed the requirements outlined here: https://support.smartbear.com/viewarticle/63950/, didn't you?
If you are, then I would recommend to go through the AQTime's Troubleshooter at https://support.smartbear.com/troubleshooter/?prod=AQtime-8 and create Support ticket via the https://support.smartbear.com/message/?prod=AQtime form.