I understand your concern regarding the Zephyr User Guide Training. It's possible that the retake option may not be available due to system restrictions or specific training program policies.
Here are a few steps you can take to resolve this issue:
- Contact Support: Reach out b9 game to the support team or training program administrator. They can provide assistance or manually reset the test for you.
- Check Training Policies: Review the training program’s policies to ensure there are no specific guidelines regarding retakes that you might have missed.
- Clear Browser Cache: Sometimes, technical issues can be resolved by clearing your browser’s cache and cookies or trying a different browser.
- Documentation: Keep any documentation or screenshots of the issue to provide to the support team, as this can help expedite the resolution.