Forum Discussion

denisgoodwin's avatar
denisgoodwin
SmartBear Alumni (Retired)
9 years ago

AlertSite Maintenance Notice

Greetings,   We will be performing necessary maintenance to the AlertSite platform tomorrow, May 21, 2016, between 11 am and 12 pm EST. During this time frame, you may experience sporadic slo...
AlertSite Maintenance Notice
dalym's avatar
dalym
New Contributor
9 years ago

I've been having a lot of issues with AlertSite this morning - major slowness, failures of script uploads, no new monitors created. When I log out and log back in again, there were actually several monitors created. When I try to delete the new monitors, it sits on the deleting... animation for several minutes and then it goes away and the monitor is not deleted.

 

Is this related to the maintenance?

  • denisgoodwin's avatar
    denisgoodwin
    SmartBear Alumni (Retired)
    9 years ago

    Hi,

     

    The issues you are experiencing are due to performance issues we're experience in our SaaS platform.  Our operations team is working to resolve the issue.

     

    These problems are not related to Saturday's platform maintenance.

     

     

    If you wish to create a case with Customer Care, please visit http://support.smartbear.com/message/?prod=Alertsite.

     

    Thanks


    Denis

     

    • dalym's avatar
      dalym
      New Contributor
      9 years ago

      Denis,

      Thanks for the info!