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Manvithambica's avatar
Manvithambica
New Member
6 months ago

We are not able to download bulk test cases

Hi Team,

We are not able to export the test cases to excel and while exporting the testcases the pop-up shows that downloading in-progress and it continues same for one hour and didn't changed anything and it is not even downloading.
Note: We are getting error while trying to export 1000+ testcases but if we try to export 100 it is downloading properly without any issue.

Thanks in Advance!!

1 Reply

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  • MisterB's avatar
    MisterB
    Champion Level 3
    6 months ago

    Hi,

    It sounds like a problem for SmartBear Support. Size of the export is obviously a problem, but as to why, there could be a number of causes and hopefully the team at SmartBear can help you narrow that down.